It is not possible to wait for a person to visit your office when you need a query to be solved NOW! What you need is a Tally guide who can understand your requirement & offer an immediate resolution. hat’s why people count on LogicaMatrix when it matters the most. Our team of experienced Tally.ERP 9 support persons are just a phone call away.
We provide online/remote support of Tally to our customers to their utmost satisfaction.
All support and maintenance activities will be carried out by a fully competent first and second line support and maintenance team on a remote basis from our principal offices to the Customer’s representative during the agreed business hours. The Customer is responsible for granting access to its applicable systems for problem diagnostic and resolution purposes.
Tally Installation & implementation, Data synchronisation, Data Migration or Splitting, Training or incidental support, in any cases you can count on us. Our engineer can visit onsite or attend your queries remotely.
With 15+ years of experience in Tally itself proves LogicaMatrix a highly efficient service partner. A team of well trained and experienced Service Engineers is available here for Tally Online Support or an Onsite visit to ensure you get best answers to all your queries without any delay. With the help of Tally Solutions, LogicaMatrix conducts monthly online tests and provides regular internal training to our Service Engineers to improve their knowledge base. The result of this is a strong service team with excellent knowledge in Tally, be it Onsite or Remote Support (using remote communication software products)
The list of services which can be provided on priority basis :
Installation and Implementation services
Different business types demand different features of Tally to be activated. Deploying your new Tally.ERP 9 license on your system and configuring its features according to your business requirements is done by us so that you get all necessary features and controls activated before you start using the product.
Data migration services
If you are using an older version of Tally and would like to upgrade or have already upgraded to a newer version, your data needs to be transferred under proper guidance to avoid unwanted loss of important data. Our service team will help you get data from your older versions of Tally and migrate it in your new version.
We provide onsite training for your staff to ensure efficient use of Tally products. Regular topics like Basic Accounting, Inventory Management, Statutory Compliance and Payroll in Tally are covered and a relevant training program can be customized as per your need and training can be discussed and scheduled.
Data Synchronization set-up and support
If you have more than 1 locations where Tally is being used and your business requires that the data entered at one location should be updated in the other location(s), you can opt for our synchronization services. We help in setting up synchronization of data between various offices across geographical locations to your head office where entries from one location are merged with your other locations data with the help of Tally.Net Services or via Static IP.
Year End Process & Data Splitting
Easily and quickly close the books of accounts of a financial year, and move your company data to the next financial year. You can achieve this in multiple ways in Tally.ERP 9. Handling your tax liability or input credit when company data is split at the beginning of the new financial year is also simplified in Tally.ERP 9. We help in to do the same using our well trained professional support services.
We can help in recovering the forgotten company password.
In all our support, there is a process that we follow and insights we offer that help clients understand their company in a more meaningful way.